The following “” site, referred to as “the site,” is proposed by SMARTR, headquartered at the 6 forbin course in Gardanne (13120). The company’s offices are located in Marseille Innovation at the Media de la Belle de Mai. The address: 37 rue Guibal 13003, Marseille. SAS with a capital of 87,681 euros, registered in the Register of Trade and Companies of Aix in Provence under the number 828 579 672. The individual tax identification number is: 82857967200019.

The site is hosted on OVH – 140 Sartel wharf – 59100 Roubaix – France


Contact and customer service By mail: Marseille Innovation, 37 rue Guibal 13003, Marseille

  • By phone: 04 91 05 50 68
  • by the form on the site’s contact page
  • e-mail:

Terms and Conditions of Sale (CGV)

  1. Subject: The terms and conditions of sale described below detail the rights and obligations of the company and its customer. Any performance accomplished implies the buyer’s adherence to these terms and conditions of sale.
  2. Price: The prices of medical devices sold posted on the site are those in effect on the day of ordering. They are mentioned in euros as well as in all taxes included. SMARTR agrees to change its rates at any time. However, it undertakes to charge for the goods ordered at the prices indicated when the order is registered.
  3. Payment terms: Orders are paid by credit card.
  4. Delivery fee and date: Delivery is made at the address indicated by the buyer when filling the purchase order on the site and only in France. The delivery time indicated at check-in is only given as an indication and is not guaranteed.

As a result, any reasonable delay in the delivery of the products will not result in the buyer’s benefit from:

    • the allocation of damages;
    • cancellation of the order.

The risk of transport is borne in full by the buyer.

In the case of missing or deteriorated goods during transport, the buyer will have to formulate all necessary reservations on the purchase order on receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by AR. The risk of transport is borne in full by the buyer.

  1. After-sales service: Tracking goods is guaranteed by the SMARTR team. The service can be reached by mail, email, contact form and telephone to ensure the link with users.
  2. Major force: The responsibility of the company … (corporate name) cannot be implemented if the non-performance or delay in the performance of any of its obligations described in these terms and conditions of sale is the result of a case of force majeure. As such, force majeure means any external event, unpredictable and irresistible within the meaning of Article 1148 of the Civil Code.
  3. Competent Court: Any dispute relating to the interpretation and execution of these terms and conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be referred to the Commercial Court.

Made to … (city), the … (date)
… (customer signature)
… (signature of the legal representative of the company)


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